Microsoft 365 Copilot – Your Copilot in Business Productivity and Growth
As humans, we have an innate desire to find meaning and purpose in our work, and this is often achieved through creativity, innovation, and connection with others. However, modern work environments can often be draining and demotivating, with a focus on repetitive tasks and productivity at the expense of employee well-being. To truly reconnect with the soul of our work, we need to rethink the way we approach work altogether. To reconnect to the soul of our work, we don’t just need a better way of doing the same things. We need a whole new way to work.
Microsoft 365, formerly known as Office 365, is a cloud-based subscription service offered by Microsoft that provides users with access to various productivity tools and services. These tools include popular applications such as Word, Excel, PowerPoint, Outlook, OneNote, and Access, as well as other services such as Exchange, SharePoint, and Microsoft Teams. The service is designed to be flexible, allowing users to access their applications and data from anywhere, on any device with an internet connection. Microsoft 365 also offers cloud storage through OneDrive, which allows users to store and share their files across multiple devices. With Microsoft 365, users can work collaboratively with others in real-time, easily share documents and files, and access their work from virtually anywhere. The service is available through various subscription plans, including personal, business, and enterprise options, each with different pricing and features.
Microsoft 365 Copilot — your copilot for work with the secret power next-generation AI to work. It combines the power of large language models (LLMs) with your data in Microsoft Graph and the Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet. Copilot is integrated into Microsoft 365 in two ways. It works alongside you, embedded in the Microsoft 365 apps you use every day — Word, Excel, PowerPoint, Outlook, Teams and more — to unleash creativity, unlock productivity and uplevel skills. Microsoft 365 Copilot comes with an additional new experience: Business Chat. Business Chat works across the LLM, the Microsoft 365 apps, and your data — your calendar, emails, chats, documents, meetings, and contacts — to do things you’ve never been able to do before. Business Chat supports natural language prompts like “Tell my team how we updated the product strategy,” and it will generate a status update based on the morning’s meetings, emails, and chat threads. With Copilot, the user has control. The user decides what to keep, modify or discard. Now, you can be more creative in Word, more analytical in Excel, more expressive in PowerPoint, more productive in Outlook and more collaborative in Teams.
Features of Microsoft 365 Copilot:
Unleash Creativity: With Copilot in Word, we can jump-start the creative process. Copilot gives you a first draft to edit and iterate on — saving hours in writing, sourcing, and editing time. Sometimes Copilot will be right, other times usefully wrong, it will always put you further ahead. Copilot in PowerPoint helps to create beautiful presentations with a simple prompt, adding relevant content from a document we made last week or last year. And with Copilot in Excel, we can analyze trends and create professional-looking data visualizations in seconds.
Unlock productivity. We all want to focus on the 20% of our work that really matters, but 80% of our time is consumed with busy work that bogs us down. Copilot lightens the load. From summarizing long email threads to quickly drafting suggested replies, Copilot in Outlook helps you clear your inbox in minutes, not hours. And every meeting is a productive meeting with Copilot in Teams. It can summarize key discussion points — including who said what and where people are aligned and where they disagree — and suggest action items, all in real time during a meeting. And with Copilot in Power Platform, anyone can automate repetitive tasks, create chatbots and go from idea to working app in minutes. GitHub data shows that Copilot promises to unlock productivity for everyone. Among developers who use GitHub Copilot, 88% say they are more productive, 74% say that they can focus on more satisfying work, and 77% say it helps them spend less time searching for information or examples. Copilot creates a new knowledge model for every organization — harnessing the massive reservoir of data and insights that lies largely inaccessible and untapped today. Business Chat works across all your business data and apps to surface the information and insights you need from a sea of data — so knowledge flows freely across the organization, saving you valuable time searching for answers.
Uplevel skills. Copilot makes you better at what you’re good at and lets you quickly master what you’ve yet to learn. The average person uses only a handful of commands — such as “animate a slide” or “insert a table” — from the thousands available across Microsoft 365. Copilot will fundamentally change how people work with AI and how AI works with people. As with any new pattern of work, there’s a learning curve — but those who embrace this new way of working will quickly gain an edge.
The Copilot System: Enterprise-ready AI
Microsoft is uniquely positioned to deliver enterprise-ready AI with the Copilot System. Copilot is more than OpenAI’s ChatGPT embedded into Microsoft 365. It’s a sophisticated processing and orchestration engine working behind the scenes to combine the power of LLMs, including GPT-4, with the Microsoft 365 apps and your business data in the Microsoft Graph — now accessible to everyone through natural language.
Grounded in your business data. AI-powered LLMs are trained on a large but limited corpus of data. The key to unlocking productivity in business lies in connecting LLMs to the business data — in a secure, compliant, privacy-preserving way. Microsoft 365 Copilot has real-time access to both your content and context in Microsoft Graph. This means it generates answers anchored in your business content — your documents, emails, calendar, chats, meetings, contacts and other business data — and combines them with your working context — the meeting you’re in now, the email exchanges you’ve had on a topic, the chat conversations you had last week — to deliver accurate, relevant, contextual responses.
Built on Microsoft’s comprehensive approach to security, compliance, and privacy. Copilot is integrated into Microsoft 365 and automatically inherits all your company’s valuable security, compliance, and privacy policies and processes. Two-factor authentication, compliance boundaries, privacy protections, and more make Copilot the AI solution you can trust.
Architected to protect tenant, group and individual data. We know data leakage is a concern for customers. Copilot LLMs are not trained on your tenant data or your prompts. Within your tenant, our time-tested permission model ensures that data won’t leak across user groups. And on an individual level, Copilot presents only data you can access using the same technology that we’ve been using for years to secure customer data.
Integrated into the apps millions use every day. Microsoft 365 Copilot is integrated in the productivity apps millions of people use and rely on every day for work and life — Word, Excel, PowerPoint, Outlook, Teams and more. An intuitive and consistent user experience ensures it looks, feels, and behaves the same way in Teams as it does in Outlook, with a shared design language for prompts, refinements, and commands.
Designed to learn new skills. Microsoft 365 Copilot’s foundational skills are a game changer for productivity: It can already create, summarize, analyze, collaborate, and automate using your specific business content and context. Copilot can command apps (e.g., “animate this slide”) and work across apps, translating a Word document into a PowerPoint presentation. And Copilot is designed to learn new skills. For example, with Viva Sales, Copilot can learn how to connect to CRM systems of record to pull customer data — like interaction and order histories — into communications. As Copilot learns about new domains and processes, it will be able to perform even more sophisticated tasks and queries.
Committed to building responsibly.
At Microsoft, we are guided by our AI principles and Responsible AI Standard and decades of research on AI, grounding, and privacy-preserving machine learning. A multidisciplinary team of researchers, engineers and policy experts reviews our AI systems for potential harms and mitigations — refining training data, filtering to limit harmful content, query- and result-blocking sensitive topics, and applying Microsoft technologies like InterpretML and Fairlearn to help detect and correct data bias.
InterpretML is an open-source Python library for training interpretable machine learning models and explaining the predictions they make. The library provides a suite of tools for model interpretation, including feature importance analysis, partial dependence plots, global surrogate models, and local surrogate models. InterpretML supports a variety of machine learning models, including decision trees, random forests, gradient boosting, linear models, and neural networks. The library also includes several algorithms for building interpretable models, such as rule-based models and decision sets. InterpretML is designed to be easy to use, with a simple API that allows users to quickly train and interpret models without needing deep expertise in machine learning or statistics. The library is actively maintained and developed by Microsoft Research, and is available for free under an open-source license.
Fairlearn is an open-source Python library developed by Microsoft that provides tools for assessing and improving the fairness of machine learning models. The library includes algorithms and metrics for measuring and mitigating various forms of bias, such as group fairness, individual fairness, and intersectional fairness. Fairlearn supports a wide range of machine learning models, including classification and regression models, and can be integrated with popular machine learning frameworks such as scikit-learn and TensorFlow. The library includes tools for creating and visualizing fairness dashboards, which provide a comprehensive view of model performance across different subgroups of the population. Fairlearn also includes a suite of tutorials and examples to help users get started with assessing and improving the fairness of their models. The library is available for free under an open-source license and is actively maintained and developed by Microsoft Research.
Moving boldly as we learn
Copilot combines all the productivity apps—Word, Excel, PowerPoint, Outlook, Teams, Viva, Power Platform, and more. Microsoft Dynamics 365 announced Copilot as the world’s first AI Copilot in both CRM and ERP to bring the next-generation AI to every line of business. Everyone deserves to find purpose and meaning in their work — and Microsoft 365 Copilot can help. To serve the unmet needs of our customers, we must move quickly and responsibly, learning with continuous usage.
Vistas Cloud are pioneers in the field of Microsoft 365, Dynamics 365, Azure and CRM. This platform is a comprehensive solution that can help businesses streamline their operations and improve customer experiences, and having a team of experts to support its implementation and management can be invaluable. In addition to installation and setup of Microsoft Dynamics 365, Vistas Cloud also provides training and education for users to ensure that they can effectively use the platform to meet their unique nonprofit business needs.