Accelerate your digital transformation
Business application that breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities.
DYNAMICS
Dynamics 365 - Moving business forward
End-to-end applications that work great on their own and even better together.
Integrated, Flexible and Scalable
Start with any module from Dynamics 365 Suite, then add more Dynamics 365 modules such as Sales, Customer Service, Process Automation, Field Service, as you grow
Optimized for Small or Large Businesses
Dynamics 365 comes in Business Central (optimized for SMBs) and Enterprise Edition (optimized for large businesses). Unify CRM and ERP capabilities and break down data silos
Optimize your Operations
Streamline your manufacturing and warehousing operations to deliver products on time and reduce costs.
Dynamic 365
Key Benefits
Understand your customers in a completely new way
Use pre-built KPIs to truly understand the customer journey with real-time updates. You get the ability to personalize the customer experience and to easily track the health of customer relationships.
Flexibility, Simplicity, Scalability and Ease of use
Agility
Microsoft Common Data Model that is a shared business database
Productive
By combining ERP, CRM, Office, and additional apps into one, cloud-based experience. People-centric platform that makes employees daily work easier.
Secure
Robust security and access controls for apps and data that are built into the cloud services
Sales
Turn relationships into revenue
- Opportunity Management Increase sales visibility and productivity by providing a collaborative portal for customers and partners
- Social Sale social network monitoring and engagement features to identify interest signals in specific products and services. Transform those signals into qualified leads and conduct opportunities generated from social networks.
- Content Collaboration Manage required documents for sales processes directly in SharePoint, Office 365 groups and OneDrive for Business
Finance & Operation
Make Intelligent Decisions Quicker
- Flexible business unities modeling, Allowing you to easily manage your diverse physical business locations, fiscal structure and corporative reports.
- Graphical representation of business flows, policies and limits – and the possibility of personalizing these flows, policies, and limits to different parts of the organization, with no need for coding.
- Unlimited financial dimensions that enable categorizing and analyzing transactions in multiple axes to take place.
Customer Service
Get Powerful and Meaningful Customer Feedback
- Improve efficiency by using pre-defined articles from the knowledge base. You can also choose to share them with customers
- Keep all of your records all together in one place, so that when a new employee joins your company, your entire internal communications history is available for them to easily refer to
- Automatically create incidents when a customer email is received. Identify opportunities and leads for sales
Marketing
Turn prospects into business relationships
- Generate more leads across multiple channels and nurture sales-ready leads with personalized experiences.
- Align sales and marketing – Prioritize leads, automate hand-off, and track progress with shared information and connected processes.
- Make smarter decisions – Improve marketing ROI with embedded intelligence and analytics that track marketing performance.
Field Service
Efficient Field Service, Work Scheduling and Route Optimization
- Optimize your Resources – Automate and improve scheduling to dispatch the right technician and get the most value out of your resources.
- Engage your Customers – Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.
- Make technicians more effective – Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.
Project Automation
End-to-end project service starts here
- Increase Productivity – Empower your service professionals to deliver their best work through intuitive and collaborative tools.
- Optimize Resources – Anticipate resource demand and ensure the right resources are on the right projects, keeping utilization high.
- Forecast project profitability – Prioritize project-based sales opportunities with built-in intelligence to plan for successful outcomes.
Talent
Move beyond traditional HR management
- Hire the right people, faster – Easy setup and integration | Anytime, anywhere access | Intuitive user experience | Predictive insights and analytics
- Employee Onboard – Welcome new team members | Accelerate time-to-impact | Improve cross-functional collaboration | Ensure talent success
- Core HR – Empower managers and employees | Drive HR excellence | Strengthen your core HR programs | Improve collaboration and share insights
Microsoft Dynamics 365
We are experts in helping companies implement, manage, and extend Microsoft Dynamics 365
Consultation
We can help you identify and purchase software that is a fit for you and your organization.
Migrations & Integrations
We're experts in connecting multiple applications and customizing them to meet your unique needs.
Implementation & Customization
We assist companies to design, configure, and support their business-critical applications.
Start your Digital Transformation here
See how Microsoft Dynamics 365 can help you transform your business.